Type alias AgentResponse

AgentResponse: {
    agentProfileId: string;
    ciUserId: string;
    dbId?: string;
    deafultDialledNumber?: string;
    email: string;
    firstName: string;
    id: string;
    lastName: string;
    multimediaProfileId: string;
    siteId: string;
    skillProfileId: string;
    teamIds: string[];
}

Represents the response from getUserUsingCI method.

Type declaration

  • agentProfileId: string

    Identifier for a Desktop Profile.

  • ciUserId: string

    The ciUserId of the agent.

  • Optional dbId?: string

    Database ID of the agent.

  • Optional deafultDialledNumber?: string

    The default dialed number of the agent. Note: The API returns this field as "deafultDialledNumber" (with typo).

  • email: string

    The email address of the agent.

  • firstName: string

    The first name of the agent.

  • id: string

    ID of the agent.

  • lastName: string

    The last name of the agent.

  • multimediaProfileId: string

    Multimedia profile ID associated with the agent.

  • siteId: string

    Site ID of the agent.

  • skillProfileId: string

    Skill profile ID of the agent.

  • teamIds: string[]

    Team IDs assigned to the agent.

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