Event emitted when requesting buddy agents list
Event emitted when retrieving buddy agents list fails
Event emitted when buddy agents list is successfully retrieved
Event emitted when contact is reserved for agent
Event emitted when agent DN registration completes
Event emitted when agent initiates logout
Event emitted when agent logout fails
Event emitted when agent logout is successful
Event emitted when multiple logins detected for same agent
Event emitted when agent re-login fails
Event emitted when agent re-login is successful
Event emitted when agent's state changes
Event emitted when agent state change fails
Event emitted when agent state change is successful
Event emitted when agent initiates station login
Event emitted when agent station login fails
Event emitted when agent station login is successful
Welcome event when agent connects to websocket/backend
Agent-level Agent Wellness Break notification
Events emitted on Contact Center agent operations