Type alias WrapUpReason

WrapUpReason: {
    id: string;
    isDefault: boolean;
    isSystem: boolean;
    name: string;
}

Wrap-up reason configuration used to classify completed interactions

Type declaration

  • id: string

    Unique identifier

  • isDefault: boolean

    Whether this is the default reason

  • isSystem: boolean

    Whether this is a system-defined reason

  • name: string

    Display name of the reason