Type alias MultimediaProfileResponsePrivate

MultimediaProfileResponse: {
    active: boolean;
    blendingMode: string;
    blendingModeEnabled: boolean;
    chat: number;
    createdTime: number;
    description: string;
    email: number;
    id: string;
    lastUpdatedTime: number;
    name: string;
    organizationId: string;
    social: number;
    systemDefault: boolean;
    telephony: number;
    version: number;
}

Response containing multimedia profile configuration for an agent Defines capabilities across different communication channels

Type declaration

  • active: boolean

    Whether the profile is active

  • blendingMode: string

    Type of blending mode configuration

  • blendingModeEnabled: boolean

    Whether channel blending is enabled

  • chat: number

    Maximum number of concurrent chat interactions

  • createdTime: number

    Timestamp when profile was created

  • description: string

    Profile description

  • email: number

    Maximum number of concurrent email interactions

  • id: string

    Profile identifier

  • lastUpdatedTime: number

    Timestamp when profile was last updated

  • name: string

    Profile name

  • organizationId: string

    Organization identifier

  • social: number

    Maximum number of concurrent social media interactions

  • systemDefault: boolean

    Whether this is the system default profile

  • telephony: number

    Maximum number of concurrent voice interactions

  • version: number

    Version number of the profile

Settings

Member Visibility

Theme