Type alias DialerPayload

DialerPayload: {
    attributes: {
        [key: string]: string;
    };
    destination: string;
    direction: "OUTBOUND";
    entryPointId: string;
    mediaType: "telephony" | "chat" | "social" | "email";
    outboundType: "OUTDIAL" | "CALLBACK" | "EXECUTE_FLOW";
}

Configuration parameters for initiating outbound dialer tasks

Type declaration

  • attributes: {
        [key: string]: string;
    }

    Schema-free data tuples to pass specific data based on outboundType (max 30 tuples)

    • [key: string]: string
  • destination: string

    A valid customer DN, on which the response is expected, maximum length 36 characters

  • direction: "OUTBOUND"

    The direction of the call

  • entryPointId: string

    An entryPointId for respective task

  • mediaType: "telephony" | "chat" | "social" | "email"

    The media type for the request

  • outboundType: "OUTDIAL" | "CALLBACK" | "EXECUTE_FLOW"

    The outbound type for the task

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