Auth & Registration

SDK Toggles

NOTE: Set before SDK init; re-init to change after login. Persisted across page reloads.

( Click to change the environment )
Authentication

NOTE: Click here for access token

Not initialized

Registration

NOTE: Webex CC SDK websocket connection setup

Not Subscribed

Troubleshooting

If you face any issues, please click

User Preferences API

User Preferences

NOTE: Test the User Preferences API for managing agent preferences (e.g., E911 notifications). 

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Agent Station Login/Logout

Agent

NOTE: Teams are fetched automatically for the Agent Login.

Select Team
Agent Login
Agent status
00:00:00
Buddy Agents
Incoming Task 
 No Incoming Tasks

Drop customer?

The customer will be removed from this conference.
Remote Audio
Task Controls
Consult
Consult Options
Task Wrapup
Recording Controls
TaskList
Digital Channels
Outdial Call
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Conversation
No live transcript received.
Campaign Preview Contact

NOTE: Enter the Interaction ID and Campaign ID from the campaign reservation event, or they will auto-populate when a reservation event arrives.

Waiting for campaign contact...

Cisco AI Assistant

Agent Wellness Break

Exercises the agent-level SDK API with live registration and notifications.

Unavailable
Effective gate
Not registered
Agent session
Not logged in
System code
Not loaded
Lifecycle
Unavailable

Register and log in to test this feature.

Latest wellness event action 
No wellness event received.